Logging into Zoom

Instructions for using Zoom app
  • Zoom Troubleshooting Tips

     

    If having trouble connecting to a Zoom class session, follow the steps below. 

    First steps:

    ●     First be sure that the iPad is up to date (Settings>General>Software Update)

    ●     Next reinstall the Zoom app to be sure it is updated (Self Service>Zoom>Reinstall>Reinstall)

    ●     Try the link in your browser and also the meeting ID in the app.

    Then:

    1.    Go to Settings > Safari > Clear History and Website Data

    2.    Then, Scroll down to Advanced>Website Data> Remove All Website Data

    3.    Turn the iPad completely off/on

    4.    Open Safari and sign back in to Zscaler if necessary

    5.    Try logging in to Zoom meeting again

     

    If your network is an issue:

    ●     Disconnect other devices from your Wifi

     

    If none of these work (Middle School/High School only), try:

    ●     Download Google Chrome from Self Service

    ●     Try logging in to zoom through Chrome browser

Setting Your Zoom Alarm Clock